Stellar Visa & Travel Assist

Refund Policy

Overview

Stellar Visa and Travel Assist is committed to ensuring customer satisfaction with our services. However, please be advised that once a service is purchased, no refunds will be provided.

Reasons for a No-Refund Policy:

  1. Digital Nature of Services: Our services may be digital or intangible, making it impossible to return the service once provided.
  2. Labor and Resources: Provision of services often involves the allocation of labor, time, and resources. Once these resources have been utilized, a refund may not be feasible.

Exceptions:

While our general policy is a no-refund policy, Stellar Visa and Travel Assist reserves the right to make exceptions under the following circumstances:

  1. Technical Issues: If there is a severe service issue or grievances related to provision of services, we will assess the situation and may offer a refund or alternative resolution.
  2. Misrepresentation: In cases where the service has been significantly misrepresented on our part, a refund or alternative solution may be considered.

Customers are encouraged to review our service descriptions thoroughly before making a payment. By proceeding with a payment, customers acknowledge and accept our no-refund policy.

If you have any questions or concerns, please contact our customer support at 01755660012